Terms & conditions.

Last updated: January 2026

These Terms & Conditions (“Terms”) govern your use of the Verplex website and services. By accessing our website, submitting an enquiry, requesting samples, or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. About Verplex

Verplex Pty Ltd (“Verplex”, “we”, “our”, or “us”) supplies composite decking, cladding, and fencing products. Information provided on this website is general in nature and subject to change.

2. Website Use

You agree to use our website for lawful purposes only and not to:

  • Engage in any activity that disrupts or interferes with the website

  • Attempt to gain unauthorised access to systems or data

  • Use the website in a way that infringes intellectual property rights

We reserve the right to restrict or terminate access to the website at any time.

3. Product Information

All product descriptions, images, colours, dimensions, and specifications are provided as a guide only.

  • Colours may vary due to screen settings, lighting conditions, or batch variations

  • Images may show accessories or installation examples not included in standard supply

  • Final product selection should always be confirmed prior to ordering

We recommend viewing physical samples before making final decisions.

4. Quotes and Pricing

  • Quotes provided by Verplex are indicative unless stated otherwise

  • Pricing may change due to material availability, supply conditions, or project scope

  • Quotes are typically valid for a limited time, as specified in the quote

  • Final pricing will be confirmed prior to order acceptance

Submitting a quote request does not constitute an order or obligation to purchase.

5. Sample Boxes

Consumer Sample Boxes

  • Sample boxes are provided to help customers assess colours and finishes

  • Samples are non-refundable

  • Shipping costs for sample boxes are payable by the customer unless otherwise stated

Trade Sample Requests

  • Trade sample boxes are subject to approval at Verplex’s discretion

  • Approval may be based on trade status, project suitability, or availability

  • Verplex reserves the right to limit quantities or decline requests

Samples remain the property of Verplex and are provided for evaluation purposes only.

6. Orders and Supply

  • Orders are subject to acceptance by Verplex

  • Lead times are estimates only and may vary

  • Verplex is not responsible for delays caused by events outside our control

Full terms relating to orders, payment, delivery, and warranties will be provided at the time of purchase.

7. Installation and Use

Verplex products must be installed in accordance with Verplex guidelines and relevant Australian standards.

  • Verplex is not responsible for issues arising from incorrect installation

  • We recommend installation by qualified professionals

  • Maintenance requirements should be followed to ensure product performance

8. Intellectual Property

All content on this website — including text, images, graphics, logos, and designs — is the property of Verplex or its licensors and may not be reproduced, modified, or distributed without written permission.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Verplex is not liable for indirect, incidental, or consequential losses

  • Our liability is limited to the supply or replacement of goods where required under Australian Consumer Law

Nothing in these Terms excludes rights provided under Australian Consumer Law.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and handle personal information.

11. Changes to These Terms

Verplex may update these Terms & Conditions from time to time. Any changes will be effective once published on this page.

12. Governing Law

These Terms are governed by the laws of Australia. Any disputes will be subject to the jurisdiction of Australian courts.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact:

Verplex Pty Ltd

Email: jake@verplex.com.au
Website: www.verplex.com.au